top of page

Here's how to apply
for our inbound call center roles

Untitled design - 2023-06-26T043802.944.png

Answer a few questions, click a few buttons, and pretty soon you'll be applying to jobs that work for you.

Roles Opening In July & August 2023

Healthcare Company Customer Service Agent  | Pay $13.50 - $18 USD / Hour 

Roadside Assistance Customer Service Agent | Pay $12 - 17 USD / Hour

Energy Group Company Customer Service Agent  | Pay $13.50 USD / Hour

Tax Software Company Customer Service Agent  | Pay Up to $16 USD / Hour

Home Repair Company Customer Service Agent  | Pay $9 - $18 USD / Hour

Cruise Company Customer Service Agent  | Pay $9 - $14 USD / Hour

Home Fitness Company Customer Service Agent  | Pay $9 - $18 USD / Hour

TimeShare Company Customer Service Bilingual Spanish/English Agent  | Pay $17.50 + Incentives USD / Hour

  • Roadside Assistance Customer Service Agent | Pay $12 - 17 USD / Hour
    Job Description Provide emergency roadside assistance to customers who have emergency roadside benefits as part of their car insurance policy or new vehicle owner's package. What’s Needed to Provide Support for this Client Inbound calls from clients' customers and/or client account representatives for roadside assistance and other service requests. Outbound calls to a list of client service providers may be made in order to get appropriate towing services to meet consumer needs. Transfer incoming or outbound calls to other internal support departments or client account representatives authorized by the client. Patience and compassion Stress management skills, the ability to operate under pressure, and the ability to adapt to difficult situations Be knowledgeable and approachable. Provide excellent client service. Have prior experience working with customers to determine the best solution What Takes to Succeed You must be self-motivated (no one will be looking over your shoulder), have exceptional problem-solving skills, patience, and empathy, and be able to operate under pressure and handle potentially stressful situations. Outstanding written, listening, and verbal communication skills are required. It's also critical to provide informed, polite, and customer service while traversing multiple platforms. No college degree is required. Depending on the complexity of the program, training classes might run as little as a few days or as long as six weeks. Responsibilities Answer Inbound calls for roadside assistance and other service requests from consumers for things like: vehicle won't start, flat tire, keys locked in car, out of petrol, accident. Make possible outbound calls to a list of client service providers in order to get appropriate towing services to meet consumer needs. Transfer inbound or outbound calls to other internal support departments or client account representatives authorized by the client. Qualifications Must be able to pass a background check and drug screening Must be able to work 15-20 hours a week (some clients have weekend requirements) Must have a quiet distraction free work environment Must have minimum computer specifications or better as described by client (laptop or desktop) Must have a USB headset with a microphone is necessary for certification and service calls. Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection Must have a smartphone or mobile device. Any iOS or Android device recommended. Must have webcam to use during training only
  • Home Fitness Company Customer Service Agent  | Pay $9 - $18 USD / Hour
    SS
  • Healthcare Company Customer Service Agent  | Pay $13.50 - $18 USD / Hour 
    Job Description Assist members by scheduling Non-Emergency Medical Transportation (NEMT) to and from the member’s medical and dental appointments. What’s Needed to Provide Support for this Client Answer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT). Display patience, empathy, a unique ability to manage stress, and the capability to work under pressure and adapt to adverse situations Provide knowledgeable, friendly, and eloquent customer service Experience working with users to identify the best solution Have experience working with users to identify the best solution What Takes to Succeed You must be self-motivated (no one will be looking over your shoulder), have exceptional problem-solving skills, patience, and empathy, and be able to operate under pressure and handle potentially stressful situations. Outstanding written, listening, and verbal communication skills are required. It's also critical to provide informed, polite, and customer service while traversing multiple platforms. No college degree is required. Depending on the complexity of the program, training classes might run as little as a few days or as long as six weeks. Responsibilities Answer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT). Resolve member NEMT issues such as ride reschedules, locating and scheduling alternative transportation providers, checking member benefit eligibility and more. Move from one call type to another using the Function Keys in the client’s proprietary scheduling and contract management system. Collaborate with various internal departments to effectively address and resolve transportation and eligibility issues. Qualifications Must be able to pass a background check and drug screening Must be able to work 15-20 hours a week (some clients have weekend requirements) Must have a quiet distraction free work environment Must have minimum computer specifications or better as described by client (laptop or desktop) Must have a USB headset with a microphone is necessary for certification and service calls. Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection Must have a smartphone or mobile device. Any iOS or Android device recommended. Must have webcam to use during training only
  • Home Repair Company Customer Service Agent  | Pay $9 - $18 USD / Hour
    SDAS
  • Tax Software Company Customer Service Agent  | Pay Up to $16 USD / Hour
    Responsibilities Inbound phone and video customer service/technical support. Patience and empathy Easily manage stress, able to work under pressure, and adapt to adverse situations Be knowledgeable and friendly Deliver eloquent customer service Have experience working with users to identify the best solution What’s Needed to Provide Support for this Client Inbound calls to assist customers with billing inquiries Patience and empathy Easily manage stress, able to work under pressure, and adapt to adverse situations Be knowledgeable and friendly Deliver exceptional customer service Have experience working with users to identify the best solution What Takes to Succeed You must be self-motivated (no one will be looking over your shoulder), have exceptional problem-solving skills, patience, and empathy, and be able to operate under pressure and handle potentially stressful situations. Outstanding written, listening, and verbal communication skills are required. It's also critical to provide informed, polite, and customer service while traversing multiple platforms. No college degree is required. Depending on the complexity of the program, training classes might run as little as a few days or as long as six weeks. Qualifications Must be able to pass a background check and drug screening Must be able to work 15-20 hours a week (some clients have weekend requirements) Must have a quiet distraction free work environment Must have minimum computer specifications or better as described by client (laptop or desktop) - No Apple Computers, Windows Only Must have a USB headset with a microphone is necessary for certification and service calls. Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection Must have a smartphone or mobile device. Any iOS or Android device recommended. Must have webcam to use during training only
  • Cruise Company Customer Service Agent  | Pay $9 - $14 USD / Hour
    SS
  • Energy Group Company Customer Service Agent  | Pay $13.50 USD / Hour
    Responsibilities Answer Inbound calls to assist customers with billing inquiries Resolve customer issues and questions Process payment deferrals and installment plans Attempt to save customer that might be unhappy with current rate or plan Accurately enroll customer in correct plan Ensure no Public Utilities Commission Complaints are filed What's Needed to Provide Support for this Client Inbound calls to assist customers with billing inquiries Patience and empathy Easily manage stress, able to work under pressure, and adapt to adverse situations Be knowledgeable and friendly Deliver exceptional customer service Have experience working with users to identify the best solution What it Takes To Succeed You must be self-motivated (no one will be looking over your shoulder), have exceptional problem-solving skills, patience, and empathy, and be able to operate under pressure and handle potentially stressful situations. Outstanding written, listening, and verbal communication skills are required. It's also critical to provide informed, polite, and customer service while traversing multiple platforms. No college degree is required. Depending on the complexity of the program, training classes might run as little as a few days or as long as six weeks. Qualifications Must be able to pass a background check and drug screening Must be able to work 15-20 hours a week (some clients have weekend requirements) Must have a quiet distraction free work environment Must have minimum computer specifications or better as described by client (laptop or desktop) - No Apple Computers, Windows Only Must have a USB headset with a microphone is necessary for certification and service calls. Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection Must have a smartphone or mobile device. Any iOS or Android device recommended. Must have webcam to use during training only
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page